FAQ's
 

FAQ

Frequently asked questions about propertytaxcard

If you are a township interested in starting a property tax reward program in your town, please contact us at (732) 946-0919 or by email at admin@propertytaxcard.com. We will be happy to provide you with additional information.

Do you want to add a card to your account?. Login to your existing account and proceed to the ADD CARDS page. 

If you have a question, please contact us at the above email address or phone number. Thank you.

  • +What is the Property Tax Reward (PTR) program?
  • The PTR program is a Township economic development initiative that provides property tax dollars as an incentive for residents to shop in town. A property tax reward card with a QR Code is made available to all Township residents. After enrolling in the program, residents may use the PTC at local participating merchants and accumulate property tax dollars towards their tax bill. 
  • +How does a typical transaction work?
  • The cost of a dinner for four at a restaurant participating in the PTR program with a 10% property tax reward is $200. When paying  (cash or credit), you will also present your property tax reward card or give your phone number. The reward card is then processed and a $20 property tax credit is generated. Rewards will be credited yearly to your property tax bill.
  • +How do I obtain a PTR card?
  • Please contact your township for information on how to obtain your reward card. If your township does not have a PTR program, please have them contact our Customer Service department (732)946-0919 or email us at Admin@propertytaxcard.com . We will be pleased to provide them with information on how to start a program in your town.
  • +I rent my house. Can I benefit from the program?
  • Yes. When you register, check the  Renters box and provide your information. The Renters option will appear in the  registration form. Yearly, a check for the total rebates you have accrued will be mailed to you. A $7 check handling fee will be deducted from your total rebates.
  • +Can I obtain and register multiple cards?
  • Yes. You can register additional cards by logging in to your main account and proceed to the ADD CARDS page. Please use a different phone number for each card you register. REMEMBER, in case you forget your card, you can use your registered phone number to get the credit. Therefore, it is not necessary to have your card with you at the time of purchase.
  • +How do I keep track of my property tax credits?
  • After you register your card on this web site, you will be able to check your card(s) activity and property tax savings. To login you will use the email address and the phone number you input at registration.
  • +Where do I find the list of businesses participating in my town’s PTC program?
  • The list of local participating merchants is under the "Participants" tab.
  • +Can I use a coupon in conjunction with the PTC?
  • As a general rule, businesses do not accept multiple discount offers. However, the merchant will make that determination when joining the program. 
  • +Can I return an item and get full credit?
  • Yes. Store return policies do not change.  
  • +I am a business owner in a town that has a PTR program. How do I provide property tax credits to my customers?
  • First, you would need to enroll in the program. You may register on line by proceeding to your town and opening the Business Registration link on the blue menu bar. You may also email us at Support@propertytaxcard.com or call our Customer Service number (732)946-0919. After you enroll, you are now ready to provide property tax credits to your customers. When you complete a sale, together with the normal payment for goods and services, the customer will also present its PTC or phone number. You will process the card by using our webterminal www.PTwebterminal.com or our Mobile App. Processing the card will result in a rebate on sale. You, the merchant, will determine the rebate percentage at the time of your enrollment in the program. Every week, processed rebates will be collected by Fincredit from your designated checking account. Yearly, the rebates will be applied to your customer s property tax bill.
  • +What is the cost of enrolling my business in the PTR program?
  • Cost may vary. Please discuss with your township officials.
  • +As a business participant, what is a good rebate to offer?
  • What you offer to the cardholder is entirely up to you. Rebates vary widely from business to business. A grocer may offer 4-5%; a restaurant 10-20% reward. Each business will determine its rebate percentage when enrolling in the program. We do require, however, that your rewards be consistent with what you normally offer in your marketing campaigns.
  • +What are the advantages to participating businesses?
  • Thanks to the appeal of property tax rebates, local businesses should enjoy a higher business volume. Furthermore, continued support by the township should provide a high awareness for local businesses. An additional feature is that you will have access to the email addresses of customers that used the card at your business. Finally, your business banner and website link will be featured on www.propertytaxcard.com at no extra cost.
  • +What is the township cost when starting a Property Tax Reward program?
  • The program is virtually cost free to the township. The town will need to purchase the cards to distribute to its residents. We recommend finding a sponsor to purchase the cards. In return, the sponsor will have its logo imprinted on the back of the card. The Township will also provide the stores with window clings and stamps (for stamping receipts). Ongoing marketing is instrumental for the success of the PTC program. Local TV, billboards, paper, mailing, internet, school field signs are all great marketing efforts.
  • +How are homeowners credits paid to the township and deducted from the homeowner's tax bill?
  • Yearly, FinCredit Inc. will electronically obtain from the township's billing company the property tax bill for all the blocks and lots. The credits will then be applied to each block and lot and the new updated record will be sent back to the township and its billing company. At the same time, the funds will be transferred to the Township’s bank account. The new bill issued to the homeowners will show the credit. FinCredit Inc. will hold funds in an escrow account.